Squaretalk

Pros: User-friendly UI & UX, simple installation and configuration, and excellent value for money. Plus, the support team is just one click away.

Cons: Currently, there is limited integration with popular CRMs and Helpdesk software, but the team is actively working on developing integrations with leading CRMs.

Overall: Our overall experience with the Squaretalk team has been excellent. They take customer feedback very seriously, and their platform has consistently met our expectations.

Pros: Squaretalk has great support team and very organized dashboard and easy to use. We have grown a lot as a Company and Squaretalk has helped us a lot in this part.
Thank you Squaretalk.

Cons: At the moment everything is very well organized, but I would also like, if it were possible, for an autodialer too.

Overall: We have grown a lot as a Company and Squaretalk has helped us a lot in this part and I believe that we will grow even more together.

Thank you Squaretalk.

Pros: Squaretalk encourages speakers to be clear and concise in their communication. By breaking down complex ideas into simple, straightforward language, it helps ensure that everyone understands the message

Cons: When everyone communicates using Squaretalk, it creates a level playing field where everyone has an equal opportunity to participate and contribute. This can empower individuals and foster a culture of collaboration and inclusivity.

Overall: Overall, Squaretalk promotes effective communication by prioritizing clarity, simplicity, and inclusivity, which can lead to better understanding, engagement, and collaboration among team members or within any communication context.

Pros: First, i want to say thank you to Dary (our Customer Success agent) who makes sure that everything is working and that we are satisfied, she is involved in every decision we make and always thinking about how she can improve our satisfaction.
the support team is also very nice and willing to help every time and they do it with joy, definitely the best.
Thank you for being you and it's a pleasure to work with you guys

Cons: Actually, everything that I need I tell to Dary and it is solved so I have no Cons at the moment.

Overall: No need to say more, the Best experience I've ever had
I hope that all the companies will be like that.

Pros: The customization options are a fantastic touch. I've personalized my profile and set up notifications just the way I like them. It's these little things that make a platform truly user-friendly.
and the customer support They're quick to respond, super helpful, and you can tell they actually care about making sure users have a positive experience.

Cons: In a nutshell, there's nothing I don't like about Squaretalk.com. It's become my go-to for professional communication, and I'd recommend it in a heartbeat.

Overall: I am absolutely thrilled with my experience using Squaretalk! This platform has completely transformed the way I communicate and collaborate. The sleek and intuitive design makes it incredibly easy to navigate, and I love the seamless integration of various communication tools.
To sum it all up, Squaretalk isn't just a like for me—it's a full-on love affair. It's my go-to for professional communication, and if you're on the lookout for a platform that's reliable, secure, and easy to use, this is it. Highly recommend!

Pros: I've been using Squaretalk for almost a month. It is a great service that helps the telemarketing team to dial more calls. The support is amazing, they go out of their way to fix your issues very quickly. It is highly recommended!

Cons: There are no sounds when a team member is making the calls. So, the team doesn't know if the system is dialing the number or not. We would like to see this call sound added.

Overall: Would recommend it to the team.

Pros: Call Quality.
Simple.
Good Answer ratio.
Has all the good features Recording, Whisper, Barge in, Transfer mid call.

Cons: The Design is outdated but it isn't really that big of a deal.

Overall: Overall the experience is pretty good very satisfied with the overall feature set very good support team call quality excellent and the pricing is okay.

Pros: We have been using Squaretalk for several years now, implementing the VoIP phone and logs that are incorporated into our CRM. It's very easy to use, and whenever we have had issues, the customer service is great. They respond quickly by email or telephone, and when needed with desktop sharing.

Cons: I don't really see cons to using the service. It's easy to use, and easy to top off the minutes allowed when needed instead of having to pay a flat amount each month whether we use the minutes or not.

Overall: Overall it's been a great experience and we'll continue using Squaretalk for our VoIP phone service for our business.

Pros: Ability to monitor calls.
Never had a call drop.
Ability to call anywhere in the World.
Having a local number.
Ease of billing.

Cons: Can be difficult to setup initially.
2 different portals can be confusing to use sometimes.

Overall: Overall the software has been very positive for us. Our staff use it daily to call all our customers around the World. Line quality is quite good and we never really have connection issues.

Pros: The systems is flawless we make 1000s of calls every week and everything runs like clockwork.

I can honestly say none of our agents have complained of a dropped line or bad signal same goes for our clients.

The support team and account managers are first class and nothing is to much trouble for them.

Cons: The white labelling of IP addresses before access to systems can be a little frustrating.

Overall: We have used many VoIP providers over the years and hands down Squaretalk is the best at every aspect.

Pros: The ability to track and monitor my team. The viewing and recording of the phone call helps me improve and understand my customer.

Cons: That i can't connect it with SALESFORCE to integrate all off the work i have of one customer.

Overall: Very happy for using the app when i can export data about the workload of my team and where we can improve.

Pros: Fast and reliable support.
Extended flexibility.
Self Service for a lot of amendments and services.
Good voice quality of calls.
Click-to-call with CRM software.
Supports Softphones and physical devices.

Cons: None for now.
Keep up the excellent job and offer more personalized features.

Overall: When using a telephony platform, the main concern is not only how good it is or if the features could be this or that. The main concern should be if an issue happens, how fast and reliable the solution is.
Do not doubt support with Squaretalk.

Pros: Squaretalk is an incredibly easy-to-use call center platform that delivers smooth call experiences, making it ideal for a call center environment. Call dispositioning and monitoring are effortless with this service, and it works seamlessly with Salesforce and other systems and tools we use.

Cons: Although there are no significant negatives to using Squaretalk, some users might experience a learning curve when adapting to the new features. However, once users become accustomed to the platform, these features contribute to its overall functionality and versatility.

Overall: Squaretalk call management software has greatly improved our team's efficiency and productivity. Its user-friendly interface and powerful features have made call handling and tracking a breeze.

Pros: Easy-to-use, powerful. Softphone and the admin platform are both very user friendly and understandable.

Cons: No cons have been noticed so far. I haven't faced any difficulties yet.

Overall: Very easy to install and use. No problems at all. Very polite and competent support, I will recommend it.

Pros: I like the service that they are providing, also the prices are so low compared to it! Fast connection, and easy to assemble!

Cons: Nothing at all! Compared to other companies everything its okay!

Overall: I would highly recommend people to work with Squaretalk! If you are looking to setup a VoIp account here you have the best!

Pros: Very easy to use, very cheap and easy to integrate. Good CS and tech support. In addition you have excellent stats and monitoring over the performance of the operators.

Cons: Actually, we are pretty happy from this solution and we are using it since 2 years and more.

Overall: I recommend this soft to everyone in our field. Very easy to use, very cheap and easy to integrate. Good CS and tech support. In addition you have excellent stats and monitoring over the performance of the operators.

Pros: The guys are very flexible and have that problem solving mentality that you need in a service provider.

Cons: The only thing I can point out as a negative is that there is a minimum for Matrix users, but that's not too much of a deal.

Overall: Good guys that can be recommended as a reliable VOIP partner for your business. Name it, they have it.